Delivery and Returns Policy

Delivery

There may be some postal delays due to staff shortages with COVID-19.
Currently, there is only one visit to the post office a week (Wednesdays) to send items over the value of £24. Smaller items will be sent daily.

First Class Standard Shipping will be used for all orders and takes 1 - 4 days for delivery for small items (under £24) and 1-7days for larger items. Delivery is free for orders over £50.

Rest of Europe

Standard Shipping, 5 - 10 days.

America, Asia, Africa, Oceania

Standard Shipping, 7 - 10 days.

Returns

We hope that you will be delighted with your purchases, however, should you wish to return your goods, we will be happy to issue a refund within 28 days of receipt, provided it is in a fully re-saleable condition.

Returned items should be unused and unmarked and packaged suitably to avoid damage during carriage.

We will issue a full refund on receipt, including the original delivery charge.

Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery and in re-saleable condition.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty.